Help Center & FAQs

Once your payment is complete, you can access your courses by clicking the Student Login link in the footer or the main menu. Navigate to your Profile dashboard, where all your active masterclasses are securely stored.

No. Our AI Garden Design Masterclasses are structured for both enthusiastic homeowners and seasoned professionals. We bridge the gap between basic concepts and advanced AI visualization step-by-step.

Go to the Login page and click on the "Lost your password?" link. Enter the email address associated with your account, and you will receive a secure link to create a new password within minutes.

Once your application is approved, we will send you a secure intake form. You will need to provide: 1) Clear photos of your outdoor space, 2) Basic dimensions/measurements, and 3) A Google Earth pin or address to analyze your USDA climate zone and sun exposure.

After we deliver your final 14-day technical blueprint, you have the opportunity to review it. During the Revision Cycle, you can request specific adjustments (e.g., swapping a plant species or adjusting a pathway width) before we finalize the master document for your contractor.

No. Our DFY Blueprints provide the rigorous engineering, botanical, and layout specifications required for construction. However, due to varying local laws across the US, obtaining specific City or Homeowner Association (HOA) stamps/permits remains the responsibility of the property owner or local contractor.

We process all payments securely via Stripe. We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as Apple Pay and Google Pay for faster checkout.

For our Academy Courses, we offer a 14-day money-back guarantee if you are unsatisfied with the material. For our DFY Blueprint Services, due to the bespoke and labor-intensive nature of the engineering process, fees are non-refundable once the technical drafting phase has commenced.