At Agroscape Lab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, enroll in our Academy, or use our DFY Blueprint services.
Our Core Promise: We do not, and will never, sell your personal information or property data to third-party data brokers or marketing agencies.
1. Information We Collect & Why
We collect data through various interactions on our site to provide a seamless educational and engineering experience:
- Account & Billing: Name, email, and billing address for transaction processing via Stripe/PayPal. We do not store full credit card numbers.
- Site & Property Data (DFY Clients): Topographical photographs, measurements, and coordinates used exclusively for your custom blueprint.
- Academy Usage: Progression data through masterclasses to issue certificates and monitor IP security.
- Comments: If you leave a comment, we collect the data shown in the form, your IP address, and browser user agent string to assist in spam detection.
- Media: If you upload images to the website (for projects or profiles), you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors may be able to extract this data.
2. Cookies & Technical Tracking
We use cookies to enhance your experience, remember your preferences, and secure our platform.
2.1 Operational Cookies
- Login & Persistence: If you visit our login page, a temporary cookie determines if your browser accepts cookies. When you log in, we set cookies to save your login info (2 days) and screen display choices (1 year). If you select "Remember Me", your login persists for two weeks.
- Comments: If you leave a comment, you may opt-in to saving your name and email in cookies for your convenience (lasts 1 year).
2.2 Analytics & Advertising Pixels
We use third-party tools like Google Analytics, Meta Pixel (Facebook/Instagram), and TikTok Pixel. These help us measure the effectiveness of our marketing and serve you relevant ads based on your interaction with Agroscape Lab. You can opt-out via your browser settings or industry portals like the NAI.
3. Third-Party Service Providers
We share necessary data with industry-standard processors to facilitate our services:
- Payment Gateways: Stripe and PayPal for secure transactions.
- Spam Detection: Visitor comments may be checked through an automated spam detection service.
- Gravatar: An anonymized string (hash) from your email may be provided to the Gravatar service to check for a profile picture. View Gravatar Privacy Policy.
- Embedded Content: Articles on this site may include embedded content (e.g., videos, images). This content behaves as if you visited the other website directly, which may collect data or use cookies.
4. Data Retention & Security
- Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
- User Profiles: For registered users, we store personal info provided in their profile. Users can see, edit, or delete their info at any time (except their username).
- Property Data: All imagery submitted for DFY Landscape Engineering is archived securely after project completion and is never used for marketing without written consent.
- Security: If you request a password reset, your IP address will be included in the reset email.
5. Your Rights (GDPR & CCPA)
Regardless of your location, we honor your rights to your data:
- Access & Portability: You can request an exported file of the personal data we hold about you.
- Erasure: You can request that we erase any personal data we hold. This excludes data we are obliged to keep for administrative, legal, or security purposes.
- Opt-Out: You may unsubscribe from marketing at any time.
Questions About Your Data?
Contact our Data Protection Officer at:
support@agroscapelab.com
